Frequently asked questions
Shipping
To ensure the best possible customer experience, Naplax offers free insured shipping.
We ship worldwide to over 190 countries.
Processing time: 24 hours
Shipping time: 1-2 days
You will also receive a tracking number so you can track your order along the way by going to the “Tracking” page.
For any issue or question contact us at info@naplaxcap.com or from the “Contact” page.
Refunds
We offer a 30-day 100% money-back guarantee. If your order gets lost, gets damaged or you simply don’t like the product and you are not satisfied with your purchase, you will receive a full refund, no question asked, by contacting our staff at info@naplaxcap.com or from “Contact” page.
Details
Gel: Naplax Medical Grade M3 Gel
Outer Fabric: Spandex
Weight: 1.4lbs/ 650g
Engineered to freeze or heat at the perfect temperatures every time you need it. Insulated to hold the ideal temperature for 45 minutes to relieve even the most severe migraines & head pains.
Instructions
Simply slide it over your head and feel the pain begin to melt away within minutes as you zen into complete relaxation and pain free comfort.
For cold cryotherapy, keep it in the freezer or fridge. Allow 2 hours to reach the ideal 'frozen' temperature.
For hot therapy, place it in the microwave for 10-20 seconds first then increase by 10 seconds at a time until desired temperature is reached.